Technology

The Technology Department leads the Hickman County School System to better use of technology in the classroom as well as in the office. We affirm that the use of technology in education should never be an end unto itself, but a means to more effective teaching and learning.

Teacher & Staff Resources

Turn On 2-Step Verification for Google
Wifi for Phones and Personal Devices
Yealink Phone Tips & Help Center
Single Sign On (SSO) Department of Ed
Import Roster - Skyward to Google Classroom
Renaissance Place – AR, Star Reading, Math, Early Lit
How To Fix Chromebook Network Issue

Parent & Student Resources

Technology Help For Remote Learning Students
3rd PARTY APPS USED BY STUDENTS
APPROVED AI FOR STUDENT USAGE

WORK ORDERS FOR FACULTY AND STAFF

Please read steps below before completing a work order.

Some instructions
have changed depending on device.

GENERAL TECHNOLOGY ISSUES

  1. Emails and texts do not suffice for work orders.  Work orders will take priority over any other communication in most cases. 
    For our department to keep records and order for work needing done, all requests need to be through our work order system.

  2. Please make sure you reboot your computer before turning in a work order.
    A reboot can sometimes fix an issue you're having.

  3. Please have the person experiencing the problem turn in the work order.
    Even if the computer is not functional in the room, that person can go to another computer and enter their work order from that location. This gives us the most amount of information on the problem if it comes directly from the person having the issue.

  4. Please DO NOT request to move computers, TVs, network wires, etc. in a classroom due to classroom rearrangement or moving to another classroom.
    Computers are available in every classroom and all files should be available through goggle or using a thumb drive.     Most of the time the ethernet cord connections are in the best spot and it is difficult to move just for decor. If you still feel this is a necessity, a work order must be submitted by the principal of your school.

PERSONAL PRINTERS ISSUES

  1. We do not support wireless (WIFI) printers. All printers will need to be connected via USB. 

  2. When purchasing a new personal printer,  we recommend Brother Printers as we see less issues.  They are easier to connect and have less issues.  Also, be sure to purchase a printer cable to connect to usb. Then, please follow these steps; Plug the printer in. Then, connect the usb to the printer and the computer. We can do the rest from our office via remote.
    Please include the printer name in the work order (example-Brother HL-L3280CDW). 

  3. When moving a personal printer, please follow these steps; Plug the printer in. Then, connect the usb cable to the printer and the computer.  We can do the rest from our office via remote.
    Please include the printer name in the work order (example-Brother HL-L3280CDW).

CHROMEBOOK ISSUES

  1. Chromebook Problem Form to be filled out for chromebook by teacher and taped (one piece of tape is fine) to front cover while chromebook is in repair or evaluation of issue. Chromebook is then sent to the technology ambassador or the designee of the administration for review of the issue. (If then a work order is needed, the Technology Ambassador should do this.  Please be sure the Tech Ambassador knows the chromebook cart names and numbers on your work order so we can identify the chromebook with the issue.)